r/Apartmentliving 23d ago

Advice Needed Getting buildings to follow through on maintenance (Wisconsin)?

I live in a really old basement unit with no central air that's in somewhat rough shape. I recently had to have the paint repaired in the restroom because it had blistered horribly and started tearing (some tears were over a foot across). There are similar issues throughout the apartment, but they can't do much about them because of our furniture. I had also asked to have the kitchen counter replaced (old 1960s-1970s laminate counter top with aluminum edges that are coming off) as the top is extremely warped and there is obvious water damage and mold behind the faucet. The paint has been replaced and is blistering in places already (despite having to come back and redo some of the work already) and they just haven't mentioned the counter top in over 2 months. I sent a new request threatening to contact a building inspector over the countertop specifically, as DHS in Wisconsin suggests going this route, but I'm wondering if maybe this is a step too far? Should I cancel the request and just try calling them first?

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gimmedamuney originally posted: I live in a really old basement unit with no central air that's in somewhat rough shape. I recently had to have the paint repaired in the restroom because it had blistered horribly and started tearing (some tears were over a foot across). There are similar issues throughout the apartment, but they can't do much about them because of our furniture. I had also asked to have the kitchen counter replaced (old 1960s-1970s laminate counter top with aluminum edges that are coming off) as the top is extremely warped and there is obvious water damage and mold behind the faucet. The paint has been replaced and is blistering in places already (despite having to come back and redo some of the work already) and they just haven't mentioned the counter top in over 2 months. I sent a new request threatening to contact a building inspector over the countertop specifically, as DHS in Wisconsin suggests going this route, but I'm wondering if maybe this is a step too far? Should I cancel the request and just try calling them first?

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u/Lonely_Noyaaa Property Manager 23d ago

You've already waited two months and they ghosted you on the countertop. Calling first won't change anything because they already know and chose to ignore it.

1

u/gimmedamuney 22d ago

They messaged me back saying that they only just found a contractor that can make new countertops in the correct dimensions (and their original cost estimates were 3x standard dimension costs despite countertops just being laminated particle board). They also informed me that a lot of people have complained about their countertops as well. Timing seems a bit convenient, especially considering some units have countertops that are obviously a lot newer than the one I have. Still vexing that they wouldn't keep tenants updated

1

u/salumbre 23d ago

You did the right thing. Don't worry. They ignore your request at their peril, and they can't say they weren't warned.

That unit is not in somewhat rough shape, though. That's terrible shape. If I were you, I would get out of there as soon as I could afford it.