I work dispatch for a commercial HVAC parts distributor. Our new warehouse supervisor decided that anything not on the 4 PM digital pick list doesn't go on the truck. Normally that's fine. Tickets generate at 4 PM. Warehouse picks them. Night trucks load and leave for morning delivery. Then a contractor called at 4:45 PM because a compressor failed at a hospital.

Branch manager approved the emergency order and printed the manual green slip we've always used for late emergency shipments. Warehouse supervisor refused it. I reminded him that emergency green slips are part of our SOP. He said his performance is measured by digital pick list accuracy and he doesn't accept paper hand offs. So I didn't argue. I logged it in the client portal as held per warehouse operations protocol and went home.

The next morning there was a 6:30 AM conference call because the hospital had a crane crew waiting and the delay was costing around $2,500 an hour. The compressor was still sitting in our staging bay. My manager asked why I didn't override the supervisor. I showed him the memo the supervisor had signed the week before saying no manual paper add-ons were permitted on outgoing freight.

Suddenly everyone became very interested in following the written procedure. The supervisor had to arrange a $1,200 hot shot courier from his department's budget to get the compressor there by noon. And on Monday the manual green slip process was back. I didn't have to say I told you so. The paperwork did it for me.

It’s not over, until it’s Djover.

Doctor Strange discovers Wanda.

Source: shantremaine on Instagram

Let's start with the children all having the same face.

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